Terms and Conditions

Privacy

All supplied personal and guest details are kept private. Information will only be used by Black Tie Wedding Invitations for the purpose of creating your stationery.

Under no circumstances will this information be used otherwise, or given to any third party.

Copyright

All Black Tie Wedding Invitations designs are exclusive and original and protected under Australian copyright law.

No design or photograph may be stored, copied or reproduced in whole or part without written consent from Black Tie Wedding Invitations.

Pricing

Prices for our portfolio of designs are available on application. Any prices quoted are in Australian dollars (AUD) and are subject to change. Black Tie Wedding Invitations reserves the right to change pricing at its discretion without prior notice.

All quotations are valid for 30 days. All prices are fully inclusive and include full personalisation of stationery.

Payment

One third of the total order cost is required in order to confirm a booking. Full payment is required prior to despatch.

Black Tie Wedding Invitations accepts several forms of payment including Visa, Mastercard, Direct deposit, bank cheque, personal cheque, PayPal and cash (for local clients only).  Payments are only considered made once they clear.

Postage & Handling

All packages are delivered by the national carrier, Australia Post, by registered delivery, requiring door to door signatures.

Postage cost is dependent upon destination, order size and hence package size and the number of separate deliveries required.  Postage estimates are charged at the time your invoice is created.  Any postage fee exceeding the amount charged must be covered by the client.  Any overcharged postage fee paid exceeding $2 will be promptly refunded.  Where the client requires multiple deliveries, the client is expected to pay the associated postage and handling fees. 

Clients should consider insuring their stationery delivery, as Black Tie Wedding Invitations is not liable for any loss or damage caused in transit by third parties. 

International Orders

Postage & Handling terms apply to all orders.   

Additionally, for international orders, the onus is on the client to determine and cover any fees or taxes payable on their stationery, upon entry into the destination country.  Black Tie Wedding Invitations is not liable for nor has any responsibility to determine or disclose such fees.

Black Tie Wedding Invitations delivers to a select few international destinations and may accept or decline international orders at their discretion.

Personalised Stationery

Black Tie Wedding Invitations does not charge extra for personalisation of stationery. 

Proofs

Once we receive your guest list, a PDF proof will be sent to you via email.  You are expected to proof read this document to ensure there are no errors or alterations required prior to printing.  Written confirmation via email is required in order to proceed with the actual printing of your order.

Proofing errors that have been signed off by the client are to be reprinted at the client's expense.  The onus is on the client to ensure all stationery is correct before printing occurs. 

Printing

Stationery item numbers can be updated after orders are confirmed prior to printing.  Any additional items required after printing has already occurred, incur a $50 penalty fee.

Material Variations

Additionally, feathers also vary in size, so although every attempt is made to ensure consistency throughout an order, we cannot guarantee feather size since they are natural and not man made.

Envelopes

All invitations, thank you cards, standard save-the-date cards and standard reply cards come with matching addressed envelopes. Address details are printed onto clear labels and applied to envelopes.  Return to sender address labels are not included as standard but may be requested.

Photography

By supplying photographic images to Black Tie Wedding Invitations, you certify that you are the parent or guardian of any child featuring in the photograph(s), or have obtained consent from the legal guardian to use the photograph(s) provided for your stationery.

Additionally, any photograph submitted which is copyright protected is provided for use in your stationery, with permission from the photographer.

Wording & Language

Black Tie Wedding Invitations can provide you with sample wording for all your stationery items.  The client may customise these words or provide their own in English or otherwise.

Black Tie Wedding Invitations will not tolerate derogatory, abusive or misuse of language and reserves the right to reject such orders. 

However, Black Tie Wedding Invitations is not responsible for any offense which may be caused by the wording in your stationery.

Quantity

Wedding orders must comprise a minimum of 50 items and christening orders, a minimum of 25.

It is advisable that you include some blank invitations (around 10% more) to cover forgotten guests, and those who unexpectedly decline your invitation.

Where possible, we will attempt to accommodate smaller orders, however, are under no obligation to do so.

Deadlines & Delivery

All our stationery is handcrafted, so we request a minimum of approximately 6 weeks to complete your order. We can turn work around faster than this and will often accept urgent jobs, however, this block of time ensures deadlines are definitely met.

Black Tie Wedding Invitations cannot ensure deadlines will be met when the submission of guest data or proofing is significantly delayed by client.

Black Tie Wedding Invitations reserves the right to decline orders where we believe the client's deadline cannot be achieved.

All goods become the property of the client once the client takes possession and the transaction is considered closed.  Any disputes must be brought to our attention within 7 days of receipt of your order.

Stock Availability

Although every effort is made to ensure we have adequate stock of supplies, there may be instances where materials required for your order are (temporarily) unavailable.  In such cases, we will contact the client to discuss their options.  Options may include a full refund/cancellation if a suitable replacement or alternative cannot be offered.

Cancellations & Refunds

A minimum one third of the total order is required to confirm your booking.  This is non-refundable.  Additional monies provided upon initial booking are refundable, but only prior to the commencement of the design and printing of your order.

Due to the nature of the stationery process, we cannot refund payment once the design and printing process has commenced.

Copyright Design Credit

All items sold by Black Tie Wedding Invitations are exclusive in design, and as such, a small, unobtrusive copyright credit will be printed on stationery items at the discretion of Black Tie Wedding Invitations, unless requested otherwise. This will be kept to a minimum point size and positioned where it will not interfere with the overall look of the stationery.

Acceptance of Orders

Black Tie Wedding Invitations reserves the right to accept or reject orders at its discretion.

Office Closure

Our office may be closed at certain times of the year.  Closures will be recorded on our website message board as soon as the dates become available. Existing clients will be notified as soon as these dates become available.  Potential clients posting an enquiry will be notified accordingly.

All enquiries will be attended to as a priority on our return. 

Disclaimer

Excess stationery may be used as samples after the function date.  Only stationery which does not include valid addresses or telephone numbers will be used for this purpose. 

All efforts are made to ensure all information and prices are correct.

Acceptance of Terms and Conditions

Payment and approval of your stationery is considered acknowledgement and acceptance of these terms and conditions.